Legal
Privacy Policy
Effective date: January 1, 2026
This Privacy Policy explains how CommsForce LLC (“CommsForce,” “we,” “us”) collects, uses, and protects information when you visit our website or engage our services.
1. Information We Collect
We collect information in the following ways:
- Information you provide when submitting our contact form, such as business name, your name, email address, and any message details you include.
- Call and service information when you engage CommsForce services (for example: caller-provided details, message content, escalation notes, and service instructions).
- Technical information that may be collected automatically when you use the site, such as browser type, device information, IP address, approximate location (derived from IP), pages visited, and timestamps. This also includes standard server logs and basic anti-spam signals.
2. How We Use Information
We use collected information to:
- Respond to inquiries and communicate with you
- Provide and improve our services, including call handling and operational support
- Maintain security, prevent spam and abuse, and troubleshoot issues
- Process payments (when applicable)
3. Payments and Third Parties
Payments are processed by third-party payment processors, including Stripe. CommsForce does not store full payment card numbers. Payment processors may collect and process information according to their own privacy policies.
4. How We Share Information
We do not sell your personal information. We may share information only in the following cases:
- Service providers who help us operate the website and deliver services (for example: payment processing, email delivery, hosting, and tooling used to capture and route contact form submissions).
- Legal and compliance where required to comply with law, enforce our agreements, or protect rights, safety, and security.
- Business operations if needed to provide services you requested (for example: escalation instructions and handoff notes to client-designated contacts).
5. Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes. Retention periods may vary depending on the nature of the information and the relationship.
6. Security
We take reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You may contact us to request access, correction, or deletion of personal information we hold about you, subject to legal and operational requirements. You may also opt out of non-essential communications by following the instructions in those messages or by contacting us directly.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above indicates when the policy was last updated. Material changes will be posted on this page.
10. Contact
For privacy questions or requests, please contact:
CommsForce LLC
Email: legal@commsforce.com