Live call answering + after-hours coverage.
Every Call Answered Like You’re Still Open
CommsForce answers under your brand, captures the right details, and escalates what matters — so leads don’t go cold and urgent calls don’t sit in voicemail.
- Live, human answers that sound like your business
- Structured messages delivered by email/SMS/ticket
- Routing & escalation based on your rules
When calls hit voicemail, momentum fades
Calls don’t stop mattering just because you’re unavailable.
Opportunities cool off
The first business to answer usually wins—everyone else gets “I already found someone.”
Customers feel stalled
Voicemail feels like a dead end. A real answer feels like progress.
Your morning starts behind
Unclear messages waste time. Clean notes move things forward.
Every Call, Handled Like It Matters
Consistent answers, sound routing, and actionable handoffs.
Answer
Your callers reach a calm, professional agent who sounds like part of your business — not a script or a call center.
Capture
We ask the right questions and capture the right details — so you don’t waste time replaying vague voicemail.
Route
Calls are routed or escalated based on your rules — so urgent issues move immediately and everything else is organized.
Plans & Pricing
Simple monthly coverage based on call volume. Upgrade any time as your business grows.
Essential Coverage
For solo operators and low-volume businesses.
$179/month
- Up to 50 calls / month
- Live answering under your brand
- Message taking & delivery (email or SMS)
- Basic call screening
- Timestamped call logs
Additional calls: $4.50 / call
Professional Coverage
For small offices and service businesses.
$399/month
- Up to 150 calls / month
- Branded greeting & scripts
- Routing & escalation rules
- Message delivery (email, SMS, or ticket)
- Call logs with weekly summary
Additional calls: $4.00 / call
Advanced Coverage
For growing teams and after-hours needs.
$749/month
- Up to 300 calls / month
- Business hours, after-hours, or overflow coverage
- Priority routing & emergency escalation
- Appointment scheduling (Google/Outlook)
- Lead or service request intake
Additional calls: $3.75 / call
24×7 Priority Coverage
For businesses that cannot afford missed calls.
Starting at $1,099/month
- Up to 500 calls / month
- 24/7 answering & escalation
- Advanced intake scripts
- On-call dispatch notifications
- Custom reporting cadence
Additional calls: $3.50 / call
Notes: Each plan includes a defined monthly call allowance. Unused calls do not roll over. Additional calls are billed monthly based on usage. We do not provide legal, medical, or financial advice.
Optional add-ons
Add focused capabilities without changing your core coverage.
Appointment Scheduling
Bookings, reschedules, and cancellations on Google or Outlook calendars.
$75/month
Lead Intake & Qualification
Scripted intake questions with CRM or form entry and basic tagging.
$125/month
On-Call Dispatch Notifications
Notify on-call staff, track acknowledgement, and escalate if no response.
$150/month
CommsForce works when you’re off the clock
You get consistency, judgment, and a handoff you can act on.
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Professional, Human Answers
We answer calls calmly and professionally, listening for what the caller needs — not rushing them through a script.
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Aligned to Your Business
We follow your guidance on tone, questions, and escalation — so callers feel like they’ve reached the right place.
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Actionable Context
We listen carefully to the caller and document what they’re actually asking for, so their request is understood clearly when you take over.
What Working With CommsForce Feels Like
Handled the way you’d handle it — even when you’re not there.
Confident Routing
You’re not just getting “messages.” You’re getting a clean handoff—handled, routed, or escalated—based on your playbook.
- Urgency triage
- On-call routing
- Structured intake
A Clear Line Between “Handled” and “Escalated”
You immediately know what happened, who needs a response, and what to do next—without sorting through vague voicemails.
- Clear handled vs escalated
- Lead details captured cleanly
- Follow-up ready quickly
Start the conversation
Share your contact details and we’ll follow up by email within one business day.
How this works
You don’t need to explain everything up front. We’ll confirm the basics and follow up with any questions needed to tailor coverage to your business.
We’ll review your information and reply by email with next steps. If needed, we’ll ask a few short follow-up questions to confirm routing, hours, or escalation.